Live Webinar - Fraud Prevention Best Practices and Technology to Protect Your Festival
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Live Webinar - Fraud Prevention Best Practices and Technology to Protect Your Festival

Date: Feb 01, 2024
Time: 11:00 AM - 12:00 PM
1 of 1

Thursday, February 1, 2024
Fraud Prevention Best Practices and Technology to Protect Your Festival
Shadi Hayek
Vice President of Sales
TicketSpice
Sacramento, California

If you have encountered chargebacks from guests or an increase in fraud, you're not alone. In this session, Shadi Hayek with TicketSpice will share trends throughout the festivals and events market, and how organizations can implement general practices, and tools and technologies to fight fraud, chargebacks, and better protect their revenue.

Shadi Hayek is the Vice President of Sales at TicketSpice, one of the leading event ticketing software platforms in the agritourism industry. The TicketSpice event technology platform is used by millions of people every month and has processed over 3 billion dollars for events around the country. Shadi has worked with several hundred agritourism businesses, helping them maximize revenue through ticketing tools and strategies. When the events industry was severely impacted by the pandemic, Shadi helped hundreds of events move to online tickets, many for the first time. As the market and needs for agritourism has constantly changed, Shadi has collaborated with farmers to establish tools that have made significant impact in revenue, operations, staffing, and support for agritourism. Shadi has over 15 years of leadership and business development experience. He’s active in several communities and non-profit organizations in the Sacramento Region. In an average week you can find Shadi hosting a recurring Bar-B-Que or meetup with friends, coaching professionals, on his road bike, or changing several diapers as he and his wife Riley are growing their family.
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The 2024 IFEA Webinar Series is sponsored by TicketSpice

TicketSpice is a modern online ticketing software that will help you increase revenue, save time and elevate your attendee experience. Flexible and feature rich, TicketSpice offers full branding control, timed ticketing, reserved seating, mobile scanning, box office, merchandise options, and more. If you’re frustrated by expensive and restrictive ticketing systems that put their logo on top of your ticketing page, you’ll love how TicketSpice empowers you to control the entire ticketing experience. Learn More.
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